Privacy policy

Last updated 29 October 2026.

Who we are

Plumbing Call Guide (plumbingcallguide.com) is run by DC Solutions Group Ltd (England and Wales). We are the controller of the limited information described here.

What we collect on this website

• No forms, no accounts. We do not ask for your name, address or email on this site.
• Server and security logs. Our host, Cloudflare, processes your IP address, browser type and the pages requested so it can deliver the site and block abuse. These logs are kept by Cloudflare under its own policies.
• Page statistics. We may use cookie-free statistics (such as Cloudflare Web Analytics) that count visits without identifying you. We do not use advertising cookies or sell personal information.

Phone calls

When you call a number on this site, the call is handled by the pay-per-call network that handles calls from this site, not by us. The network receives your phone number and call details, may record the call for quality, billing and fraud checks, and passes the call to an independent local business. That processing is under the network's own privacy policy. We receive call statistics for billing, such as the date, length, city and whether the call qualified. We do not receive your name or the content of your call, except where the network shares a recording with us to settle a billing dispute.

The business you speak to will use your details to deal with your request under its own privacy policy.

Why we use this information

To run and secure the website, to understand which pages are useful, and to check the referral fees we are paid. Under UK GDPR our basis is legitimate interests.

How long we keep it

Call statistics are kept for up to six years for accounting and tax. We keep no other personal data.

Your rights

You can ask us what we hold about you, and ask us to correct or delete it. California residents have the right to know, delete and correct, and to opt out of sale or sharing; we do not sell or share personal information for cross-context advertising. Contact us at info@guidemystay.com. UK residents may also complain to the Information Commissioner's Office (ico.org.uk).

Children

This site is not aimed at children under 13 and we do not knowingly collect their information.

Changes

We will post any changes on this page with a new date.